This privacy notice provides information about the processing of personal data carried out by UAB MELANTA (hereinafter – the Company). The Company recognises that the protection of personal data is important to its clients and partners and to other data subjects (hereinafter – data subjects), and undertakes to respect and protect the privacy of each data subject. This privacy notice is intended for you, our clients and partners, and your representatives (employees and other authorised persons who maintain contact with the Company). Through it, the Company explains and informs you of how personal data are processed and what rights you and your representatives have. When processing personal data, the Company complies with all legal acts regulating the protection of personal data, the instructions of the competent authorities, as well as the established standards and procedures ensuring that personal data are processed accurately, fairly, lawfully, transparently and securely. You provide your personal data to the Company voluntarily. The Company must process them in order to be able to conclude contracts with you and to duly fulfil the obligations assumed towards you and other legal obligations. If you do not provide your personal data, the Company will not be able to enter into transactions with you or to provide other services you require.
Personal data processing purposes and legal bases – the conclusion and performance of contracts with clients, including the recovery of debts from buyers who fail to fulfil their obligations (legal basis: the processing is necessary for the performance of a contract; the processing is also necessary for the purposes of the legitimate interests of the Company and of you where the Company processes the personal data of the representatives designated by you who are authorised to maintain contact with the Company), the mandatory accounting of business transactions (legal basis: compliance with a legal obligation to which the Company is subject), and the analytics (statistics) of business transactions (legal basis: the legitimate interests of the Company in analysing its business operations and keeping statistics thereof). Recipients of the personal data processed by the Company – employees of the Company, as well as partners of the Company to whom, in order to fulfil our obligations to you, we transfer in individual cases the personal data necessary for the fulfilment of your orders. In the cases established by legal acts, in fulfilling its obligations, the Company also provides your data to the relevant state authorities.

How and why we collect and use your personal data

Your personal data may be collected in the ways described below. In the Privacy Policy we set out what you can expect when the Company collects personal data about:

website visitors;
persons who have contacted us;
persons who have purchased our products;
job applicants.

Contact us

Our website provides several ways in which you can contact us. We receive and review all messages and provide responses ourselves. In order to contact us on the Website, you will provide us with your first name, surname, telephone number and e-mail address. If you contact us by e-mail, we will process the following data about you: your first name, surname, e-mail address and the text of the correspondence. Such data will be processed in order to prepare for the performance of a contract. If you do not provide your contact details, it will not be possible to contact you. Please note that the website may also use e-mail monitoring or blocking software, and you must ensure that the messages you send do not contain unlawful content. If the order is fulfilled, the electronic version of the order is stored in accordance with the established procedure; if the order is not fulfilled, the enquiry form and correspondence are deleted from the Company’s e-mail, except for information for the storage of which other periods are established in the Privacy Policy or in legal acts. All personal data that you provide when communicating with us are used only for the purposes indicated above and for reviewing messages and administering and managing communication flows. We undertake not to use your personal data in any publications in such a way that your identity could be established, without your explicit consent. Please note that we may need to contact you by post, e-mail or telephone. Do not forget to inform us of any changes to your personal data. As a rule, we do not disclose your personal data; however, in order to ensure uninterrupted business continuity and the proper provision of services and delivery of goods, we disclose information about you to our employees: the administration, managers and the production foreman, where reasonably necessary for those purposes, as set out in this Privacy Policy. In certain circumstances we may be obliged to transfer personal data where:

we are required to disclose information by law, including cases where we must disclose personal data to the tax administrator and law enforcement authorities for the purposes of the prevention and detection of crime;
we must disclose personal data in connection with legal proceedings or in order to obtain legal advice, or their disclosure is necessary to establish, exercise or defend our rights;
the disclosure of information is necessary to protect our interests or those of other persons (for example, to prevent fraud);
the disclosure of information is necessary to protect your vital interests (for example, if you feel unwell on our premises and we have to seek medical assistance);

The Company stores the personal data it processes for no longer than is required by the purposes of the data processing or provided for by legal acts, or until the limitation period for any claims expires.
You have the right to request that the Company grant you access to your personal data being processed, to request their rectification or erasure, or the restriction of data processing, or the right to object to the processing of data, as well as the right to data portability. Where the Company processes your personal data on the basis of legitimate interests, you have the right, on grounds relating to your particular situation, to object at any time to the processing by the Company of personal data concerning you. The right to request erasure of data, the right to restrict data processing, the right to data portability and the right to object to data processing are not absolute, and legal acts may provide for additional conditions for their exercise. You have the right to request that we erase your personal data. Please note that we will be able to comply with such a request only if:

your personal data are no longer necessary for achieving the purposes for which they were collected (for example, we need your personal data in order to be able to reply to your letters);
we are prohibited by law from collecting, storing or using the personal data;
your personal data are not necessary for the establishment, exercise or defence of a legal claim, for example in legal proceedings.

You have the right to request that we restrict the processing of your personal data or refrain from processing them:

for the period necessary for us to verify the accuracy of your personal data, where you contest the accuracy of the data;
where our collection, storage or use of your personal data is unlawful, but you decide not to request erasure of the data;
where we no longer need your personal data, but you require them for the establishment, exercise or defence of a legal claim;
for the period necessary to determine whether we have a more compelling legal basis to continue processing your personal data, if you have exercised your right to object to the processing of personal data.

You have the right to the portability of the data that we have received from you with your consent or for the purposes of concluding a contract. Should you exercise this right, we will, at your request, transfer a copy of the data you have provided. You have the right to object to our use of your personal data:

where we use such data in pursuit of our legitimate interests, but do not have a more compelling legal basis to continue using your personal data;

Complaints

You are important to us, and it is important to us to ensure the protection of your personal data. We apply strict standards to the collection and use of personal data. We therefore take very seriously any complaints relating to the use of your personal data and ask you to inform us of any related issues. When you contact us to submit a complaint, we use your personal data only to investigate the complaint and provide a response, and to assess the quality of the services we provide. If we receive a complaint about a member of our team, we may need to disclose your identity to that person. You may indicate that you do not wish information disclosing your identity to be disclosed, and we will endeavour to take your request into account. However, it may not always be possible to investigate a complaint anonymously. If you are not satisfied with our response, you may also lodge a complaint directly with the State Data Protection Inspectorate. You also have the right to lodge a complaint with a supervisory authority in the Member State of your habitual residence, place of work or place of the alleged infringement. If you are concerned about the Company’s actions/omissions which lead you to believe that this privacy notice or the requirements of legal acts may not be complied with, you may contact the Company at any time by any means convenient to you. If the matter cannot be resolved with the Company, you have the right to apply to the State Data Protection Inspectorate, which is responsible for the supervision and control of the legal acts regulating the protection of personal data. Where necessary, the Company has the right to update the information set out above.